Cancellation & Refund Policy
At fantasycricketgurim, We Prioritize Your Experience
We aim for smooth experiences for all users. Here’s how we manage cancellations and refunds:
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1. Contest Cancellation by Users
Pre-Contest Cancellation: Cancel before the contest starts to receive a full refund to your account balance.
Post-Contest Start: No refunds once the contest begins.
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2. Contest Cancellation by fantasycricketgurim
- Insufficient Participants: If a contest doesn’t meet participant requirements, entry fees will be refunded.
- Technical Issues: If technical problems prevent contest execution, we’ll notify participants and refund fees.
- Violation of Rules: If a contest is canceled due to rule violations, no refunds will be issued to violators.
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3. Refund Policy
- Eligible Refunds: Given for user-initiated cancellations before the contest begins or cancellations by fantasycricketgurim.
- Non-Refundable Situations: No refunds for rule violations or post-contest requests.
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4. Withdrawal of Account Balance
Users can withdraw balances subject to the minimum withdrawal amount. Processing time: 3-5 business days.
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5. Requesting a Refund or Cancellation
To cancel or request a refund, contact us at [email protected] with your account and contest details. Our team will review and respond within 24-48 hours.
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6. Changes to the Cancellation & Refund Policy
We may update this policy, and any changes will be posted here. Continuing to use our services indicates acceptance of the updated policy.
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7. Contact Us
For any concerns, reach us at: [email protected]